At OPA Nutrition™, your satisfaction is our top priority. If you’re not completely happy with your purchase of the Ping Diet or any OPA Fast Series product, we offer a 60-day return policy on eligible items. Below you’ll find everything you need to know about cancellations, returns, and refunds.
Order Cancellations
You may cancel your order before it ships. To cancel:
Email us at support@opanutrition.com
Include your order ID and the email address used at checkout
You may also attach a screenshot of your order confirmation or payment
If your order has not shipped, we’ll issue a full refund.
If it has shipped, please follow our return instructions below.
Returns & Refunds
We accept returns within 60 days of your purchase date under the following conditions:
If You Received a Damaged, Defective, or Incorrect Product
We’ll make it right — just follow these steps:
Contact us at support@opanutrition.com
Include a brief description of the issue and attach a photo of the damaged or incorrect item
We’ll provide return instructions and a prepaid return label if eligible
Once received, we’ll issue a full refund or ship a replacement within 3–5 business days
OPA Nutrition™ covers return shipping for defective or incorrect products.
If You Changed Your Mind or Ordered the Wrong Item
Unopened and sealed bottles may be returned within 60 days:
All items must be unopened and in original packaging
Return shipping is the customer’s responsibility
We do not provide prepaid labels for these returns
Please do not send returns as “Return to Sender” — they may not be received properly
Once received, we’ll process your refund within 3–5 business days to your original payment method.
Refund Processing Details
Refunds go back to the original payment method used
Original shipping charges are non-refundable (unless we made an error)
No restocking fees ever
How to Return Your Product
Please include the following inside the return package:
Your full name
Your email address used to order
Your mailing address
(Optional) A printed copy of your order confirmation
Return Address:
OPA Nutrition Returns
PO Box 8695
Fleming Island, FL 32006
To speed up processing, please email your return tracking number to support@opanutrition.com once shipped.
If you have any questions or need help, don’t hesitate to reach out — we’re here for you at support@opanutrition.com.
OPA Nutrition™ - Smarter Fasting. Real Results.
*Statements on this website have not been evaluated by the Food and Drug Administration. Products are not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a medical condition, consult your physician before using our products.
OPA Nutrition LLC
PO Box 8695
Fleming Island, FL 32006
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